Hello,

My name is Chris, I'm an independent Operations and People consultant with over 15 years of experience.
I support independent businesses with a variety of skills and capabilities.

It may be that you would like support with staff retention, staff behaviours, work culture, interviewing the right people, a difficult employee, training and development. 

It may be that you need support with capturing knowledge and turning it into effective operating procedures to ensure your team are all learning the way that you believe delivers your standard of service

You may even be contacting me to ''test'' your business with a Mystery Customer audit service which allows you to see your business and team through the eyes of a customer.

You can find more detail on the services I provide by clicking on the Services tab in the top right corner.

Whatever the reason may be, please get in contact by filling out the form below that gathers the basic details of your situation and ill be in contact.

Reliance Consultancy 

Ops & People

Contact me

Feel free to fill in the form below and I'll be in contact with a completely free initial consultation.


Services

Operations & Resilience

Build a business that runs efficiently and can weather any storm.

     People and Culture

Build a motivated, engaged team with  the right structure's in place.

Hiring & Interviewing

Hire well. Onboard better. Communicate  effectively.   

     Mystery Customer Auditing

 Clear, unbiased insight into how your team delivers                      customer service.                       

Frequently Asked Questions

How can an Operations and People consultant help me and my business?

Improves staff retention

Builds better onboarding and training

Helps resolve team conflicts

Strengthens compliance with UK employment law and health & safety

Supports leadership and management skills

Identifies bottlenecks and offers solutions 

Improves customer experience

Creates SOPs (standard operating procedures) for consistency

Creates clear job roles

 

The list goes on!

What industries does Reliance Consultancy specialise in?

Reliance Consultancy works with businesses across various industries.

How do I schedule a consultation with Reliance Consultancy?

You can schedule a consultation with Reliance Consultancy by filling out the contact form or feel free to give a call on 07425 179279.

“Reliance Consultancy has helped my business immensely by providing valuable insights and strategic advice. Chris is knowledgeable, reliable, and truly cares about his clients' success.”

Simon Gilford - Farthings Marketing

Reliance Consultancy is a leading business consultancy firm based in Marlborough, Wiltshire, dedicated to helping businesses thrive and achieve their goals through expert consultancy services.